Why You Shouldn’t Shop at a Traveling Hot Tub Expo
You may have recently seen the promotions for the hot tub expo taking place in the Little Rock area. It’s that time of year when you may see sale promos for these hot tub expos. They often sell hot tubs, saunas, and cold plunges, just like we do.
Read why you won’t find us there with our hot tubs, and even more importantly, learn why you shouldn’t shop and buy a hot tub at a traveling hot tub expo.
First, you won’t find us there because we care about you, our customers!
Our customers often ask us, “Will you be at the big Hot Tub Expo this weekend?” The answer is always, “No, and here’s why.”
Traveling hot tub expos can be intriguing, but they are also the scariest place to buy a hot tub! Check out this article to learn why you won’t find us there.
First, though, take a look at this video from David:
Expos Aren’t Representative
You’ll find that hot tub expos are usually advertised as national events representing the top national brands. This is far from the truth.
You will not find household name brands such as Hot Springs Spas at a traveling expo.
Hot Tub expos are set up quickly, run by a high-pressure sales staff, torn down quickly, and moved to the next city.
The odds that you’ll ever see these folks again are literally zero. What does this mean for you?
It means they are not available to help you set up, use, maintain, troubleshoot, service, and care for your hot tub.
Expos Don’t Let You Test the Spa
At a traveling show, you usually can’t try out a hot tub. Because it’s a one-weekend-only event, the hot tubs are sold right off the floor, so you don’t have a chance to test out the spa.
When you buy a car, you take it for a test drive. The same is true for hot tubs – it’s always a good idea to spend some time researching and looking at spas before you buy, so you know if the seating is comfortable.
Plus, you don’t have any time to research the brands that they’re selling? Why? They don’t tell you in their marketing, and they may be vague about it at the expo.
Expos are High-Pressure
You can bet the sales staff you find at traveling hot tub shows are well-trained to make the sale. After all, they only have one shot at closing the deal and making their commission. They can’t wait a week for you to think about it.
We like our customers to take their time when considering adding a hot tub to their home. A hot tub is a lifetime investment, and we want to make sure you love it.
In fact, we recommend a backyard consultation before you purchase your hot tub, so we can ensure you have the perfect spot for your new spa. Traveling expos can’t offer this.

There’s a hot tub with your name on it at Townley!
Expo Pricing Can be Misleading
You might hear an advertisement on television or radio that says prices are 50% off, with an extra $500-$1000 off.
Sounds great, right? Well, it depends on the regular pricing. Perhaps that’s what you’re really getting. Sometimes, expo prices are higher than the regular prices. This allows sellers to recoup their booth expenses.
Additionally, you are unlikely to find 0% financing for 60-month offers at a hot tub expo. But you will at Townley Pool and Spa!

Townley will be here long after the sale to help you with water care, maintenance, and accessories!
Expos Don’t Offer Long-Term Service
When you buy a hot tub, sauna, or cold plunge from Townley Pool and Spa, you know you’ve made a purchase from a company you trust.
- We can offer you references and reviews. Can the hot tub expo say the same?
- Does the expo deliver at all? Do they drop the tub at your driveway, or do they offer set-up service? The answer to most of those is probably no.
- Our team delivers your hot tub and guides you through the setup process.
- We can provide you with energy costs for each hot tub well. Can the expo?
- We’ll be around for warranty work. Does the expo offer a warranty? And, if they do, how will you get the work done?
- You can call us with questions at any time.
- We offer a full-service team that can help you if problems arise and make any necessary repairs.
- You’ll find all the chemicals you need, and as a bonus, we’ll offer advice. The expo doesn’t care about your water care. We do.
- You can bring us a water sample to test to make sure you have the clearest, cleanest water. We do this for free!
- We care about you and your long-term investment.
So, you can see why you won’t find us at a hot tub expo, and we encourage you to skip it. We care too much about you, our customer, to sell you a hot tub in that kind of setting.
If you’re interested in learning more about hot tubs, saunas, and cold plunges in a comfortable environment where you can find us today, tomorrow, and years from now, stop by or contact us today!











