See What Our Customers are Saying
Check out these great testimonials and see what our customers are saying. Our number one priority is you, and we aim to provide you with the best products and services.
From 583 reviews
The staff at Townley was great and made buying a Hot Springs spa a no brainer. Dana was very knowledgeable and informative which helped greatly with choosing the right tub. The guys that delivered the tub were timely and very good at …
Thanks for your business Thomas! Dana is a rock star!
Really happy with the product and services from Townley. The purchase process was a breeze! The delivery and installation was a quick turnaround with lots of support along the way. Would definitely recommend becoming their customer.
Thanks Kristine, we really appreciate your business! Hot tub on, stress off!
Awesome experience buying a hot tub from Townley, they made the whole experience easy from the start. Also they spell out how to care for the hot tub, which has been a very simple experience. Will definitely buy from here again.
Enjoy that awesome hot tub! Please let us know if you need anything. Thanks for your business!
Excellent service from Mrs Joan Steve, Joan dealt with everything for my bitcoin Investment and ensured all my withdrawal were quick and efficient. Would highly recommend Joan Steve to everyone who is having difficulty trading or have been…
Great and knowledgeable employees. From the day we purchased our Hot Tub, delivery, and setup was “Exceptional! We also purchased an Extra Large Green Egg from the same store and we again received Exceptional information about our newest …
Thank you both so much! Happy hot tubbing and egging!!
Well, I showed up and met with Dana, she proceeded to show me the different hot tubs, then took all my money but promised to bring me a hot tub later. We will see how it goes
Yes, John, Dana is amazing and definitely keeps her word! Lol. Thanks for switching from that “other” company to us after speaking with her and seeing why a Hot Spring Spa is SO much better!! We are here for you – David Townley
David Townley, & all the staff at Townley Pool & Spa have been wonderful, & so helpful, the past 4 months in getting our new pool chemicals balanced & most recently --new spa installed & ready. Dana Loyd was our awesome salesperson in the …
Dana is a GEM! She knows her stuff and has been helping folks at Townley for over 23 years!!
My hot tub delivery was an excellent experience! The delivery staff were professional and very knowledgeable about the equipment. They were on time and very efficient in getting the tub in place. I highly recommend you give Townley a …
Thanks for your business Joseph!
The delivery and install team performed an excellent install. Mike Anderson was very knowledgeable and thorough in going over the chemicals and the operation of our hot tub. Dana who sold us our hot tub did an excellent job from start to …
Dale, enjoy your new hot tub! We agree, Mike is GREAT!! Thanks for your business!!
I went to townley this morning and the people there were very helpful. I have been to another pool store and they didn’t seem to know what was going on or had chemicals in stock for what I needed. Townley was very kind, had the chemicals…
We strive to give our customers the best shopping experience possible. Thanks for giving us a try!
Great products and very patient service!
The delivery team could tell I was a bit hesitant about learning all the different things required. They were unbelievably patient, stayed far longer than they expected and answered all my …
The Hot Spring Spa is AWESOME! Our team wants to ensure you enjoy it fully and we are always here for you!
My experience with Townley: I actually really like their company and their staff I have had the pleasure to interact with. We had them come open our pool. They closed it the year before and did great. I called a week prior to opening to …
Kevin, thanks for your business! Yes, we did have to conduct extra work at an additional charge for your pool opening. We did have to return with 4 extra workers to remove the amount of water and debris off the cover. We usually charge per person per hour, but made some accommodations for your loyal business. My service techs were informed by you that you were disposing the cover, so they left it there on site. Please reach out directly in the future if you need anything else.
I bought my first hot tub from Townley Pool and Spa and could not be happier. They have been incredibly helpful every step of the way, from choosing the best model to installation to maintenance. Shoutout to sales rep Colin who is …
Thank you Andrew!!
We purchased a Big Green Egg from Townley Pool and Spa and could not have been more pleased with our experience. They were very knowledgeable and answered all of our questions. We prefer doing business with locally owned businesses and …
We appreciate your EGG purchase! Welcome to the EGGhead family!
My new tub was delivered about a week ago and I love it. From the day I walk in and met Colin I had great customer support. It took a couple of months for the tub to come in and Colin kept me posted along the way. The day it was …
Thank you so much for your business! Enjoy the new hot tub!!
We have been so impressed with the way Townley has been so helpful during the purchase of our first spa!!!! We ordered it LAST July and just couldn't hardly wait for its arrival!! We have had it for a little over a week and are SOOO glad we…
Yes, we agree Dana is GREAT!
Investing and getting positive returns is all I ever wanted and am glad I found it. Thanks Mrs Sophia James fx for her great skills of mining and trading in my account, very diligent in her work. All I did was invest $5,000 and within 7days…
We were out of town so tech used code to enter. He re- programmed our controller which had been damaged by outage/ spike. He repaired/ reprogrammed it back to normal. The charge was very reasonable and the billing was done properly and on …
Just took delivery of our 4th Hot Springs Spa from Townley Pool and Spa over the span of almost 25 years! Cannot say enough positive comments about Larry Townley and the customer service driven company he has built – Dana Lloyd, my …
Thanks so much!!! We really appreciate all the wonderful comments and all of your spa purchases
Thanks to the staff at Townley for helping us make the right selection. David drove out to assess our situation and offer recommendations on electrical positioning.
Local competitors have cheap and dated looking offerings. We’re getting a…
We know if was worth the wait! Thanks again for y'alls business!
My order experiencewas absolutely fantastic! Everyone at Townley is nice, they worked with me and my budget. They kept in contact with me about my hot tub delivery. The delivery was quick and concisely executed. They took time to educate me…
We are so happy to hear that you LOVE you new hot tub!
Purchased a Big Green Egg with table and accessories. Colin was awesome and answered all my questions. They had everything in stock and he helped load it in my truck. I got everything put together with no problems. Going to cook out …
Eat well! Keep on Eggin'!
I purchased a used Hot Tub and had Townley move it for me. They were prompt and professional. Even after I had an issue when the electrician went to wire it, David Townley and Alexa were very helpful. David was able to diagnose the issue …
Joseph, thanks for your trust and your business! Now, get into "hot water" with your wife!!
HIGHLY RECOMMEND THX SEAN!
Just moved to AR, 1st time pool-owner.
Sean came out & taught us “pool school” on our entire pool system, best practices & even shared notables about upcoming seasons. 90min time invested w/ Sean=invaluable. As a…
Shawn, welcome to the Townley family!! Sean is AWESOME and has been in the pool industry for over 30 years. We are here to help!!
So happy with Polaris pool
Sweep! It's working very well so far! Thanks!!
It was a great experience. I will continue to buy all my pool chemicals from Townley.
Townley has great service. I take them a water sample of my pool and they give me what I need.
This most recent trip, we bought a Green Egg and the salesperson was exceptionally helpful. He had used the product himself and was able to …
EGG on Victor!!
I needed my Polaris repairing and I called one business and they told me a month to repair! I took it to Townley Pools on a Friday and I was called the Sunday to say that my Polaris was ready. The estimate was pretty good and I certainly …
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