Testimonials

See What Our Customers are Saying

Check out these great testimonials and see what our customers are saying.  Our number one priority is you, and we aim to provide you with the best products and services.






From 458 reviews
Greg Chism





Greg Chism

I was in need of a replacement part for my pool filter and with heavy rain forecasted, it was critical since I could not run the pump to drain excess water. I called Townley, Alexa made a call, found the part available at a local supplier …

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Response from
business owner

FANTASTIC! Glad its working!! We agree, Alexa is pretty awesome!!

via Facebook

Tami Braden





Tami Braden

Super friendly service and helped me so much on understanding how to get my pool ready for Summer!!!

Response from
business owner

Thanks Tami, enjoy your Summer!

via Google

Alicia Ford





Alicia Ford

Awesome customer service.

Response from
business owner

It’s something we take very serious, we strive to give our customers the absolute best shopping and pool/hot tub ownership experience possible!

via Google

Kimberly Pruitt





Kimberly Pruitt

Kyle took care of all of our needs and went above and beyond....great service!

Response from
business owner

We agree, Kyle is a true professional!

via Google

Phillip Goad





Phillip Goad

They were helpful, friendly and knowledgeable!!

Response from
business owner

Thanks for the business Phillip!

via Google

Melody DeLone





Melody DeLone

Great customer service! Very knowledgeable about swimming pool and hot tub issues.

Response from
business owner

We really try very hard Melody, thank you!

via Google

Roger Garner





Roger Garner

Always great people 👍 ❤

Response from
business owner

Roger, you are Janet are the best! Thanks for your loyal business!

via Google

Mia Salazar





Mia Salazar

We are so glad we decided to get a spa from Townley Pool and Spa. Everyone has been absolutely wonderful. Special thanks to David, Dana and Blake for taking the time to help us choose they type of tub for us, explaining and giving us a …

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Response from
business owner

Thank you, Mia! It was our pleasure! Enjoy your spa!

via Google

George Foster





George Foster

Prompt and friendly service. Would highly recommend

Response from
business owner

Thanks for your loyal business!

via Google

Eric Dahinden





Eric Dahinden

Awesome group of folks. We had our new Hot Spring Flair hot tub installed Apr 7th. Everyone from Dallas our salesman to the delivery team to David Townley made our experience wonderful. We absolutely love our new hot tub. We are using it …

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via Facebook

Art & Dee E





Art & Dee E

I did. Enjoyed doing business with Townley.

Arthur English





Arthur English

We placed a deposit for a hot tub with Townly several months ago. They were very professional in suggesting what we needed. They even came out to our home to take measurements where it would go all at their own time to satisfy us. The sales…

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Response from
business owner

Art, I am sorry too that it didn't work out. I hope all is well and please know that we are here for you all if you need ANYTHING! Take care and I am sure we will see you soon.

via Google

Janice Fouts





Janice Fouts

Great place to do business! Very helpful!

Response from
business owner

We appreciate it Janice!

via Google

Lori Selby





Lori Selby

Very experienced and knowledgeable; this is a business you can trust and know they carry the best products on the market. I bought a hot tub from them and every time I go in for chemicals it’s like doing business with a good friend. David …

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Response from
business owner

Lori, you all have been GREAT customers! We love visiting with you and seeing your family. Please keep enjoying that hot tub and we truly appreciate you making that LONG drive to come see us!

via Google

Greg Ketzer





Greg Ketzer

We began to have problems with our pool and could not make contact with the company that constructed it. Frustration began to set in after spending money with a different pool company for repairs that were not done correctly. We contacted …

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Response from
business owner

Thank you Greg for your business! We are here to help!!

via Facebook

Bill Bloodworth





Bill Bloodworth

David has put together a very knowledgeable and friendly staff that are eager to help with any pool issues. They give honest answers after testing my pool water for free and may not even get a sale. I have sent many people with pool issues …

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Response from
business owner

Bill, it is our pleasure to help!

via Google

Roderick Gray





Roderick Gray

Great customer service.... With decades of experience under one roof, they are truly there with your best interest in mind... Thank you Townley Pool and Spa!!!

Response from
business owner

Thank you Roderick! EGG on!!

via Facebook

Greg Ketzer





Greg Ketzer

We began to have problems with our pool and could not make contact with the company that constructed it. Frustration began to set in after spending money with a different pool company for repairs that were not done correctly. We contacted …

read more

Response from
business owner

Greg, we appreciate your allowing us to help you with your pool!

via Google

Kelly Reddin





Kelly Reddin

David was quick to do a pool inspection and explained everything very well seeing I know nothing about owning a pool. Very friendly, on time and honest which I appreciated.

Response from
business owner

Thank Kelly, enjoy "pool ownership" and let us know if you need ANYTHING!

via Google

Rebecca Sims





Rebecca Sims

Townley Pools was quick to assist me in a pool inspection. David was not only friendly and knowledgeable but provided a written report of the results in the same day. They respond quickly via text, call, and email. Utilizing their service …

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Response from
business owner

Thanks Becca, I am happy to be a part of your home search process!

via Google

Ken Harrison





Ken Harrison

Townley is a strong example of what a small local business should be. Excellent customer service, honest, helpful, friendly. Townley makes pool ownership easy and fun!

Response from
business owner

Ken and Dawn, you all are so nice. It is our pleasure to serve you!

via Google

Andy Jenkins





Andy Jenkins

Excellent company, excellent service, excellent prices... They definitely showed a vested interest in helping me work through some issues with my pool, I couldn’t be any more happy with the service.

Response from
business owner

Andy, glad to help! Please let us know what else you may need.

via Google

Susan Carver





Susan Carver

Great staff and always willing to help!!

Response from
business owner

Thank you!

via Google

Capra Italia





Capra Italia

I know I'm in good hands with these guys especially when I'm out of town.. thank you!!!

Response from
business owner

We are always here for you

via Google

Brannon S





Brannon S

Mr Davies always does a great job

Rebecca Streett





Rebecca Streett

We love our hot tub and Townley!!!

Response from
business owner

We are SOOO happy for you all! Enjoy it!!

via Google

Karen Wells Tlapek





Karen Wells Tlapek

We ordered the Grandee spa from Townley last year. It arrived in July and we have been loving it ever since! The staff at the office were very helpful and patient with us while me made our decision on which spa to order, and the delivery …

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via Facebook

Tommy Hudson





Tommy Hudson

Great people and great service! Highly recommend

Response from
business owner

Thanks Tommy, you and Linda are great customers!

via Google

Jordan Frizzell





Jordan Frizzell

Townley was great in the purchase of our first hot tub! Dana was amazing in helping us through the entire process from ordering, setup, and maintenance! Thank you!

via Facebook

Brian





Brian

Purchased a hot tub from them in August. I didn't receive it until February, due to no fault of them. The factory was delayed due to the pandemic. However, Townley let me know upfront that it would take some time to get it in, and they …

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Response from
business owner

Wow, great pic! We are so glad you are enjoying your hot tub!!

via Google

Ron Krueger





Ron Krueger

I have had a Prodigy HS got tub for over 20 years and would highly recommend Townley Pool & SPA for staff, product, and service. Just took advantage of their annual chemical discount and even COVID has not lowered their great service. Good …

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Response from
business owner

Ron, again, we truly appreciate your business!!

via Google

John Justiss





John Justiss

Townley always has the best customer service. If you are considering buying a hot tub and live in Little Rock, I wouldn't consider any place else.

Response from
business owner

John, we are ALWAYS here for you!!

via Google

Sharon Holland





Sharon Holland

We purchased a hot springs spa from Townley!

Great people and customer service!

And also Collin helped us a lot!!

Response from
business owner

Thank you for your kinds words Sharon, we will pass it along to Colin. We think he is great too!

via Google

MaryEllen Bearden





MaryEllen Bearden

Tow key had all the chemicals I need and were on sale this month. The gentleman that waited on me was very polite and efficient. He even carried my purchase to my car.

Response from
business owner

Glad you got that "Ahh Townley" service!

via Google

Donna Strack





Donna Strack

Townley is always so helpful with all of my pool questions. They keep everything in stock that I need. They also have a great selection of Green Eggs and supplies and have been very helpful with that too! I highly recommend them!

Response from
business owner

Your water is PERFECT Donna!

via Google

Elizabeth Fletcher





Elizabeth Fletcher

After a lightning strike many appliances were damaged, including the hot tub. It took a long time to find the problem amidst a pandemic; but Townley kept on it and provided the paperwork needed to get the claim paid by my homeowners. Great …

read more

Response from
business owner

Thanks for your patience, we are happy that we got it fixed. Enjoy it!

via Google

Anita Heydenreich





Anita Heydenreich

We purchased our Hot Springs spa at Townley in 2020 and we couldn't be happier! The delivery and set up team took care in placing the spa and making sure we had everything where we wanted. The in-store staff is so helpful and friendly. …

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Response from
business owner

Thank you so much, now sit back, relax, and say "Ahh Townley!"

via Google

Lois Hagerup





Lois Hagerup

Expert help with making our selection & great flexibility scheduling delivery around the moving completion date of our new home!

Response from
business owner

Lois and Chip, what a great oasis that you have built! Enjoy that hot tub!!

via Google

Mike May





Mike May

Great people, great service. Now have a great backyard

Response from
business owner

Thank you both for for continual business! Hot tub and EGG on!!

via Google

Aaron Brister





Aaron Brister

Needed some help with my hot tub not heating. I called Townley for a service call. They couldn’t get out until the following week. I was having a party for my teenage daughter and needed it fixed ASAP. David, one of the workers there said I…

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via Facebook

Annie & David O





Annie & David O

Alexa is great. Very knowledgeable and helpful. Keep her happy,

Maggie Milligan





Maggie Milligan

We love Townley Pools! They take great care of our pool and hot tub!! They have great customer service and are always quick to help us if we ever have a problem. We purchased out Big Green Egg and hot tub there ! Great instruction on how to…

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Response from
business owner

Maggie and Jeff, thanks for finding your "Ahh Townley" moment!! We truly appreciate your continued business!!

via Google

Bobby Graham





Bobby Graham

Great service after the sale! Awesome business...

via Facebook

Jeanette H





Jeanette H

I have been with Townley's for years. They have always directed me to get the right chemical in solving my pool problems. I recommend them highly.

Jake Debord





Jake Debord

Always friendly and accommodating.

via Facebook

Johnny O





Johnny O

Townley has the best selection of Big Green Eggs and accessories in central Arkansas. They have great selection of seasoning, too.

Response from
business owner

Thanks for EGGing On!!

via Google

Chris & Margaret A





Chris & Margaret A

Love Townley Pool & Spa. Have never shopped anywhere else for my hot tubs, chemicals, or repairs ( which are only one or two in 20 or so last years). They treat you like family.

Debbie Johnson





Debbie Johnson

We just recently purchased our spa from Townley. We had the best experience from the sales department all the way down to the installation. Dana was the sales representative that worked with us. She was very knowledgeable about all of …

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Response from
business owner

Debbie, we really appreciate you taking the time to shop and purchase with us! Dana is amazing and a true professional. Have a happy Thanksgiving!

via Google

Kris Adkins





Kris Adkins

Best in town for any pool or hot tub needs!!! Also very educated and experienced with the Big Green Egg!!!

via Facebook

Ttebrag Sirhc





Ttebrag Sirhc

I go out of my way and past other pool stores for Townleys. There is just none better. Practically family. Not only would I recommend I would twist your arm.

via Facebook

Noel & Luzel T





Noel & Luzel T

Thank you so much for assisting us .

David Brandon





David Brandon

Friendly people, great service!

Response from
business owner

We appreciate your shopping with us!

via Google

Dustin Bean





Dustin Bean

The staff treats you like family! Always willing to help and share honest answers! This place is a Little Rock treasure!

Response from
business owner

Dustin, welcome to the family!

via Google

Doug Skinner





Doug Skinner

I have been using their service for over 25 yrs. I think that says a lot about the townley family, that hasn't changed with the townley generations. I feel like I am doing business with family, everyone is friendly and knowledgeable and …

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Response from
business owner

Doug and Mary, we truly appreciate you both!! Its been great seeing you all on Saturdays for 25 years!!

via Google

Dorinda Edmisten





Dorinda Edmisten

Love doing business with Townley Pool and Spa. They are very knowledgeable about the products they sell and always extremely helpful.

Response from
business owner

Dorinda, you are the best, THANK YOU!

via Google