Helpful folks!

These folks ROCK. They know their stuff and offer the best deal around for these incredible Hot Spring spas. Their installation and service is impeccable. I love how they provide kindly and patient assistance as installation of the tub …

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Excellent service and communication as always from the team at Townley Pool and Spa. They truly know what customer service means. Do yourself a favor and do business with a family owned company that will be around for many many years to …

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Townley is the best..

Took time to access and provide options to a repair job we had brought in. Explained the differences in the newer product versus the previous model. It was nice to be greeted as we entered, offered to load the new product and advised us …

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Townley’s staff is very knowledgeable and friendly. The guys that delivered the hot tub did an amazing job. They were very friendly and fast. I highly recommend Townley for all your hot tub needs!!

We bought our hot tub five years ago and never had a problem. My husband recently passed away, and he was the one that took care of the hot tub. The circulation pump went out recently, and I was so happy with the service team. They took …

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Our tub is so beautiful and its perfect for our family.The delivery men were all very polite and explained start up process well..Very great team..

I'm only rating it a 4 because I've not actually bought a hot tub yet. That said, Joseph was an exceptional help in showing me options, features, & price ranges if spa in the size and price range that I was looking for. He also clearly …

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Fantastic sales and service! Highly recommend them!!

Awesome product ! And the help there is exceptional. We are in year 3 of our major purchase and every stop I make to their store flows with ease, they truly care about their customers! I appreciate that.

Replaced my pump and did a spectacular cleaning job! Highly recommended.

Very helpful when I called! They checked on the part, called me back promptly, and was willing to mail it to me to avoid the trip.

Thank you for the best assistance!!

I’ve got a pool and a spa and Townley is my go to for everything I need to both! Very friendly and knowledgeable staff. I would be lost on pool and spa care without them!

Everyone was friendly and efficient

Very helpful

My wife wanted a Big Green Egg and Joseph did a great job of walking her through the options. Very good. And delivery and setup was flawless, good job. 6/16/2023

Pleasant and knowledgeable service. Have always helped solve any problems I might have

Professional at every level. Dana has exceptional knowledge of hot tubs and provides options on every aspect of ownership and the purchase process.

We bought our spa in October of 2022, and Townley has been helpful to us the whole way. I really appreciated that their sales team wanted us to make the right decisions, not quick decisions. Even eight months later, they are my go-to source…

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I bought my first spa from Townley many years ago and I was very pleased with the ongoing service. So after moving to another home, I decided that I would like another spa. I went back to Townley, knowing the quality of the Hot Spring Spa, …

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Ahhh Townley!!! Thank you for our wonderful spa!

Courteous greeting and professionalism from the moment I stepped in the store. It was nice to talk to some one who actually knew something about pools and chemicals. New customer for life.

Incredible service! Took time out of their day to give me an education crash course on how to get the pool at my new home up and running! If you have a pool, you need to go to Townley.

Most professional people in the business, the only place I’ll do business !

Always great service.

Appreciate the quick service.

I was able to order a hot tub replacement part quickly and easily through Townley! When the guys came out to deliver and install it, they were professional, friendly and quick! They had to order the part and were honest about how long it…

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Kyle did a fantastic job installing my new salt system, as well as teaching me more about how to care for my pool on my own. The Townley is always awesome! Thank you!

Wonderful people! Great store! They have a huge inventory that will certainly meet your needs!

First time customer with Townley. A great company that goes above and beyond. We had a company that previously removed and change the pool cover, of which they did some questionable work. I wish I had gotten the names of the 2 guys from …

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Knowledgeable employees

Townley was easy to work with, had the hot tub we wanted in-stock and at the right price. Delivery and installation of the was quick and easy.

They got back to me super quickly and able to meet my clients and I when we requested the service. Super professional, knowledgeable and nice! Would highly recommend them

Great friendly help for new poolers!!!

Great job. Professional, arrived on time. Great price!

Just bought a spa from Townley. The staff there is excellent – friendly, knowledgeable and professional. If you are lookiing to buy a spa, this is the place to go.

The staff at Townley was great and made buying a Hot Springs spa a no brainer. Dana was very knowledgeable and informative which helped greatly with choosing the right tub. The guys that delivered the tub were timely and very good at …

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The group at this store were amazing. Dana did everything she could do to make us feel welcomed and answer any questions we had. We were able to get the XL Green Egg we wanted and we can’t wait to start using it.

Really happy with the product and services from Townley. The purchase process was a breeze! The delivery and installation was a quick turnaround with lots of support along the way. Would definitely recommend becoming their customer.

Awesome experience buying a hot tub from Townley, they made the whole experience easy from the start. Also they spell out how to care for the hot tub, which has been a very simple experience. Will definitely buy from here again.

Excellent service from Mrs Joan Steve, Joan dealt with everything for my bitcoin Investment and ensured all my withdrawal were quick and efficient. Would highly recommend Joan Steve to everyone who is having difficulty trading or have been…

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Excellent! Best service and super helpful! Great place to get a spa

Great and knowledgeable employees. From the day we purchased our Hot Tub, delivery, and setup was “Exceptional! We also purchased an Extra Large Green Egg from the same store and we again received Exceptional information about our newest …

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I would recommend Townley Pool & Spa to anyone. Great sales people and service team. Everything happened just as they said it would and when they said it would. We are very happy with our purchase.

Great folks to deal with. Spa delivered and setup on time and all our questions on operating system were explained.

Very prompt and courteous service from Townley Pools, and special shout out to Mike who was the tech who took care of the repairs to our pool pump. Definitely recommend their service.

From pool chemicals to bbq seating and equipment, Townley’s got ya covered!

Very knowledgeable, helpful, and professional!

Big Fan!

Just got my first stand alone outdoor hot tub. I purchased from Townley because I not only wanted a quality product but also little maintenance. They’ve taken good care of me and I couldn’t be happier!!

Well, I showed up and met with Dana, she proceeded to show me the different hot tubs, then took all my money but promised to bring me a hot tub later. We will see how it goes

Jason and Joseph provided an Eggceptional customer service experience. They should be your go-to guys for all things green and ovoid.

We had a great experience with Townley. Very knowledgable and helpful in walking us through the process from purchase to installation.

Justin is great!

Very knowledgeable and quick response. Great experience

The hot tub was delivered on time we love it very nice people thank you so much

Delivery crew was wonderful! They were patient and knowledgeable and took the time to answer all our questions.

What a great experience. The food was great and all the exhibits took time to talk about their prepared food. Loved the music!

This is the place to go for great service

Enjoyed EggFest!

This was so much fun!! and I enjoyed all of the food that I tasted!! thank you for sponsoring this event!!

David Townley, & all the staff at Townley Pool & Spa have been wonderful, & so helpful, the past 4 months in getting our new pool chemicals balanced & most recently --new spa installed & ready. Dana Loyd was our awesome salesperson in the …

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My hot tub delivery was an excellent experience! The delivery staff were professional and very knowledgeable about the equipment. They were on time and very efficient in getting the tub in place. I highly recommend you give Townley a …

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The Townley’s and their staff are top-notch. Always knowledgeable and always friendly. No other place I’d shop for spa & Green Egg essentials.

The delivery and install team performed an excellent install. Mike Anderson was very knowledgeable and thorough in going over the chemicals and the operation of our hot tub. Dana who sold us our hot tub did an excellent job from start to …

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Wonderful! They helped me every step of the way in getting our fantastic spa!!!

Townley Pool and Spa could not have made the purchasing process any smoother from start to finish. I highly recommend them!

Always very friendly and excellent customer service!!

Hey what I needed when I needed it

I went to townley this morning and the people there were very helpful. I have been to another pool store and they didn’t seem to know what was going on or had chemicals in stock for what I needed. Townley was very kind, had the chemicals…

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Great folks – knowledgeable, helpful and friendly!!

Used plastic zip ties to hold in pool light, fell apart in 3 days, terrible

Always great customer service!

Great products and very patient service!

The delivery team could tell I was a bit hesitant about learning all the different things required. They were unbelievably patient, stayed far longer than they expected and answered all my …

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My experience with Townley: I actually really like their company and their staff I have had the pleasure to interact with. We had them come open our pool. They closed it the year before and did great. I called a week prior to opening to …

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Recently had my pool motor replaced. The process was efficient and the tech (Kyle) was very good and helpful. Thanks Townley for you excellent service.

They were right on time and fixed things perfectly. And the technician was extremely polite and professional.

Excellent Customer Service, good prices, friendly folk.

I bought my first hot tub from Townley Pool and Spa and could not be happier. They have been incredibly helpful every step of the way, from choosing the best model to installation to maintenance. Shoutout to sales rep Colin who is …

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We purchased a Big Green Egg from Townley Pool and Spa and could not have been more pleased with our experience. They were very knowledgeable and answered all of our questions. We prefer doing business with locally owned businesses and …

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My new tub was delivered about a week ago and I love it. From the day I walk in and met Colin I had great customer support. It took a couple of months for the tub to come in and Colin kept me posted along the way. The day it was …

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Real genuine people here. Their customer service was extremely welcoming from the moment I entered the door.

Very professional, knowledgeable, and helpful.

Excellent service. Very friendly

Love this place! They are so easy to work with and make managing our pool very painless!

We have been so impressed with the way Townley has been so helpful during the purchase of our first spa!!!! We ordered it LAST July and just couldn't hardly wait for its arrival!! We have had it for a little over a week and are SOOO glad we…

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Terrific service! Always amenable to checking our water

Investing and getting positive returns is all I ever wanted and am glad I found it. Thanks Mrs Sophia James fx for her great skills of mining and trading in my account, very diligent in her work. All I did was invest $5,000 and within 7days…

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Townley Pool and Spa is simply the best! They focus on quality and great customer service. I’ve been a customer for over 15 years.

Love my tub! The customer service at delivery was amazing and they have been so helpful while I am learning how to care for it!

Amazing customer service! Knowledgeable and courteous! Keep up the good work!

Always friendly and helpful!

Took as much time as my problem needed today! Thanks Colin!

Great service!

We were out of town so tech used code to enter. He re- programmed our controller which had been damaged by outage/ spike. He repaired/ reprogrammed it back to normal. The charge was very reasonable and the billing was done properly and on …

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Very helpful, without being pushy. Great advice, friendly service, and good people that want you to enjoy the pool and EGG experience.

The staff is great! They go out of their way to help you and are always friendly!

Very helpful and friendly staff and my swim spa is always super clean.

Just took delivery of our 4th Hot Springs Spa from Townley Pool and Spa over the span of almost 25 years! Cannot say enough positive comments about Larry Townley and the customer service driven company he has built – Dana Lloyd, my …

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On time delivery, professional attitude , extremely knowable about all aspects of the spa , highly recommend .