Testimonials

See What Our Customers are Saying

Check out these great testimonials and see what our customers are saying.  Our number one priority is you, and we aim to provide you with the best products and services.






From 503 reviews
Shelby Woods





Shelby Woods

Good service, professional people!

via Facebook

Debbie Gatlin





Debbie Gatlin

Did awesome job with install. Thanks Mike, Kyle,Alex and Keith

Response from
business owner

Thank you Debbie! Enjoy your hot tub!!

via Google

Michele Kemp





Michele Kemp

I always appreciate the great service and friendly people! They always take time to explain in great detail answers to my questions. I never feel like Im being oversold or manipulated! Great experience every trip!

Response from
business owner

Thank you Michele, enjoy the new filter!

via Google

Nick McClane





Nick McClane

Super friendly and knowledgeable staff.

Response from
business owner

Thank you, we appreciate it

via Google

Joshua L. Dewees





Joshua L. Dewees

Great people, excellent customer service!!

via Facebook

Michael Kline Jr





Michael Kline Jr

Great service and excellent spas. The team answered questions and educated us on the proper care and maintenance in every day language. Thank you Townley Pool and Spa!

via Facebook

Joshua Dewees





Joshua Dewees

Wonderful people, great customer service would recommend to all my friends and family.

Response from
business owner

Josh, thank you for the referrals and your continued business!

via Google

Tom Burdick





Tom Burdick

Always has pool pump parts on hand.

via Facebook

shirley Gooden





shirley Gooden

Very informative!!

Response from
business owner

Thank you Shirley

via Google

Joseph Dunn





Joseph Dunn

I purchased a used Hot Tub and had Townley move it for me. They were prompt and professional. Even after I had an issue when the electrician went to wire it, David Townley and Alexa were very helpful. David was able to diagnose the issue …

read more

Response from
business owner

Joseph, thanks for your trust and your business! Now, get into "hot water" with your wife!!

via Google

Rick Cobb





Rick Cobb

Always great service! Very professional and knowledgeable. I recommend highly!

Response from
business owner

Thank you Rick!

via Facebook

Peter Mehl





Peter Mehl

Top flight place, with great folks providing excellent customer service. Although it took awhile get my spa, given these strange days, Dana and the folks at Townley were always ready to answer questions and find out when my spa would …

read more

Response from
business owner

It was a LONG wait Peter, but you now know how worth it was!! Thanks for your tub tub purchase!!

via Google

Fred Williamson





Fred Williamson

Very friendly and helpful.

Response from
business owner

We appreciate your continued business Fred!

via Google

Justin Vollmer





Justin Vollmer

Excellent service!

Response from
business owner

Thanks Justin!

via Google

Rick Cobb





Rick Cobb

Always great!

Response from
business owner

Thanks Rick!

via Google

Shawn Mayernick





Shawn Mayernick

HIGHLY RECOMMEND THX SEAN!

Just moved to AR, 1st time pool-owner.

Sean came out & taught us “pool school” on our entire pool system, best practices & even shared notables about upcoming seasons. 90min time invested w/ Sean=invaluable. As a…

read more

Response from
business owner

Shawn, welcome to the Townley family!! Sean is AWESOME and has been in the pool industry for over 30 years. We are here to help!!

via Google

Russ Holmes





Russ Holmes

This place is awesome. You can always trust that they know what they’re doing and will give you the best advice for Maintaining your pool. They are great people!

Response from
business owner

Russ and Cathy, thank you for your kind words. We love helping you take care of your pool!

via Google

Carolyn G





Carolyn G

So happy with Polaris pool

Sweep! It's working very well so far! Thanks!!

Marty Evans





Marty Evans

Great team!! Dana was great communicating with spa updates and getting us moved up when a cancellation came in. The install team did fantastic job! All in all a great experience.

Response from
business owner

Thanks Marty, we know that you will enjoy it!!

via Google

Tre K





Tre K

It was a great experience. I will continue to buy all my pool chemicals from Townley.

Susan Turton-Weeks





Susan Turton-Weeks

I needed my Polaris repairing and I called one business and they told me a month to repair! I took it to Townley Pools on a Friday and I was called the Sunday to say that my Polaris was ready. The estimate was pretty good and I certainly …

read more

via Facebook

Victor Davis





Victor Davis

Townley has great service. I take them a water sample of my pool and they give me what I need.

This most recent trip, we bought a Green Egg and the salesperson was exceptionally helpful. He had used the product himself and was able to …

read more

Response from
business owner

EGG on Victor!!

via Google

Margaret O'Connor Maher





Margaret O'Connor Maher

Dana is the bomb.com! All of the staff is amazing and the young man who checked us out was very kind. Looking forward to breaking in our BGE MiniMax tonight!

via Facebook

Bob Sanders





Bob Sanders

Townley has been great to deal with. They do what they say. When things go wrong, they stand behind their products. Thanks, David Townley, for making my eight year old spa run like new again.

via Facebook

Andrew Seminari





Andrew Seminari

The Townley Pool and Spa team went above and beyond to deliver an excellent experience from initial order to delivery. Highly recommend.

Response from
business owner

Andrew, enjoy your new hot tub and the great view of the water!

via Google

Michael Mercer





Michael Mercer

Dana at Townley Pool and Spa was extremely professional and friendly helping us with all the information we needed for the purchase of our Big Green Egg. She was knowledgeable about the product and allowed us to ask as many questions as we …

read more

Response from
business owner

Dana is GOLD! She is a true artist in her craft and really wants to make sure people learn as much about their purchase as possible. Please reach out if you need anything!

via Google

Bob Gilbride





Bob Gilbride

Very knowledgeable and friendly staff. Excellent stock of Big Green Egg Grills and accessories.

via Facebook

Suzanne Gilbride





Suzanne Gilbride

Extremely knowledgeable and friendly staff that helped in determining the best size BGE for me.

Response from
business owner

EGGcellent!! EGG on!!

via Google

Tami Blakeman





Tami Blakeman

Awesome customer service!!! They Saved the day!!!

Response from
business owner

Thanks Tami, happy to help!

via Google

Greg Chism





Greg Chism

I was in need of a replacement part for my pool filter and with heavy rain forecasted, it was critical since I could not run the pump to drain excess water. I called Townley, Alexa made a call, found the part available at a local supplier …

read more

Response from
business owner

FANTASTIC! Glad its working!! We agree, Alexa is pretty awesome!!

via Facebook

Tami Braden





Tami Braden

Super friendly service and helped me so much on understanding how to get my pool ready for Summer!!!

Response from
business owner

Thanks Tami, enjoy your Summer!

via Google

Alicia Ford





Alicia Ford

Awesome customer service.

Response from
business owner

It’s something we take very serious, we strive to give our customers the absolute best shopping and pool/hot tub ownership experience possible!

via Google

Kimberly Pruitt





Kimberly Pruitt

Kyle took care of all of our needs and went above and beyond....great service!

Response from
business owner

We agree, Kyle is a true professional!

via Google

Phillip Goad





Phillip Goad

They were helpful, friendly and knowledgeable!!

Response from
business owner

Thanks for the business Phillip!

via Google

Melody DeLone





Melody DeLone

Great customer service! Very knowledgeable about swimming pool and hot tub issues.

Response from
business owner

We really try very hard Melody, thank you!

via Google

Roger Garner





Roger Garner

Always great people 👍 ❤

Response from
business owner

Roger, you are Janet are the best! Thanks for your loyal business!

via Google

Mia Salazar





Mia Salazar

We are so glad we decided to get a spa from Townley Pool and Spa. Everyone has been absolutely wonderful. Special thanks to David, Dana and Blake for taking the time to help us choose they type of tub for us, explaining and giving us a …

read more

Response from
business owner

Thank you, Mia! It was our pleasure! Enjoy your spa!

via Google

George Foster





George Foster

Prompt and friendly service. Would highly recommend

Response from
business owner

Thanks for your loyal business!

via Google

Eric Dahinden





Eric Dahinden

Awesome group of folks. We had our new Hot Spring Flair hot tub installed Apr 7th. Everyone from Dallas our salesman to the delivery team to David Townley made our experience wonderful. We absolutely love our new hot tub. We are using it …

read more

via Facebook

Art & Dee E





Art & Dee E

I did. Enjoyed doing business with Townley.

Arthur English





Arthur English

We placed a deposit for a hot tub with Townly several months ago. They were very professional in suggesting what we needed. They even came out to our home to take measurements where it would go all at their own time to satisfy us. The sales…

read more

Response from
business owner

Art, I am sorry too that it didn't work out. I hope all is well and please know that we are here for you all if you need ANYTHING! Take care and I am sure we will see you soon.

via Google

Janice Fouts





Janice Fouts

Great place to do business! Very helpful!

Response from
business owner

We appreciate it Janice!

via Google

Lori Selby





Lori Selby

Very experienced and knowledgeable; this is a business you can trust and know they carry the best products on the market. I bought a hot tub from them and every time I go in for chemicals it’s like doing business with a good friend. David …

read more

Response from
business owner

Lori, you all have been GREAT customers! We love visiting with you and seeing your family. Please keep enjoying that hot tub and we truly appreciate you making that LONG drive to come see us!

via Google

Greg Ketzer





Greg Ketzer

We began to have problems with our pool and could not make contact with the company that constructed it. Frustration began to set in after spending money with a different pool company for repairs that were not done correctly. We contacted …

read more

Response from
business owner

Thank you Greg for your business! We are here to help!!

via Facebook

Bill Bloodworth





Bill Bloodworth

David has put together a very knowledgeable and friendly staff that are eager to help with any pool issues. They give honest answers after testing my pool water for free and may not even get a sale. I have sent many people with pool issues …

read more

Response from
business owner

Bill, it is our pleasure to help!

via Google

Roderick Gray





Roderick Gray

Great customer service.... With decades of experience under one roof, they are truly there with your best interest in mind... Thank you Townley Pool and Spa!!!

Response from
business owner

Thank you Roderick! EGG on!!

via Facebook

Greg Ketzer





Greg Ketzer

We began to have problems with our pool and could not make contact with the company that constructed it. Frustration began to set in after spending money with a different pool company for repairs that were not done correctly. We contacted …

read more

Response from
business owner

Greg, we appreciate your allowing us to help you with your pool!

via Google

Kelly Reddin





Kelly Reddin

David was quick to do a pool inspection and explained everything very well seeing I know nothing about owning a pool. Very friendly, on time and honest which I appreciated.

Response from
business owner

Thank Kelly, enjoy "pool ownership" and let us know if you need ANYTHING!

via Google

Rebecca Sims





Rebecca Sims

Townley Pools was quick to assist me in a pool inspection. David was not only friendly and knowledgeable but provided a written report of the results in the same day. They respond quickly via text, call, and email. Utilizing their service …

read more

Response from
business owner

Thanks Becca, I am happy to be a part of your home search process!

via Google

Ken Harrison





Ken Harrison

Townley is a strong example of what a small local business should be. Excellent customer service, honest, helpful, friendly. Townley makes pool ownership easy and fun!

Response from
business owner

Ken and Dawn, you all are so nice. It is our pleasure to serve you!

via Google

Andy Jenkins





Andy Jenkins

Excellent company, excellent service, excellent prices... They definitely showed a vested interest in helping me work through some issues with my pool, I couldn’t be any more happy with the service.

Response from
business owner

Andy, glad to help! Please let us know what else you may need.

via Google

Susan Carver





Susan Carver

Great staff and always willing to help!!

Response from
business owner

Thank you!

via Google

Capra Italia





Capra Italia

I know I'm in good hands with these guys especially when I'm out of town.. thank you!!!

Response from
business owner

We are always here for you

via Google

Brannon S





Brannon S

Mr Davies always does a great job

Rebecca Streett





Rebecca Streett

We love our hot tub and Townley!!!

Response from
business owner

We are SOOO happy for you all! Enjoy it!!

via Google

Karen Wells Tlapek





Karen Wells Tlapek

We ordered the Grandee spa from Townley last year. It arrived in July and we have been loving it ever since! The staff at the office were very helpful and patient with us while me made our decision on which spa to order, and the delivery …

read more

via Facebook

Tommy Hudson





Tommy Hudson

Great people and great service! Highly recommend

Response from
business owner

Thanks Tommy, you and Linda are great customers!

via Google