Never Miss a Moment

True Blue

Please note: the TruBlue Promise program has changed in 2019. Click below for all the new info!

Never worry about algae or cloudy water again with our BioGuard Tru•Blue Promise™ program!

Our goal: you never miss a moment!

If you own a swimming pool, then you know how many memorable moments you’ve had there with family and friends. But you may also recall missing a moment due to a sudden outbreak of algae or the mysterious appearance of cloudy water.

These are the two most common issues that confront pool owners, and wise caretakers know that the best course of action is to prevent them before they happen. Maybe you’ve cut corners here and there and tried to get by with lower quality products or skipped a step or two to save time.

Now green or cloudy water occurs more often than you’d care to admit. And don’t forget about the added expense of using more chemicals and the extra time it takes to get your pool back into shape.

True Blue

Let us take away your worries

With the exclusive BioGuard Tru•Blue Promise program, we’ll be sure:

  • You use quality products designed for ultimate prevention
  • You’re using them properly
  • You test your water with the most in-depth analysis available

When you use our proven products and follow our advice, the chances of algae or cloudy water are dramatically reduced, and you have spectacular looking water all season long. But the best part is that if you’re loyal to the Promise, and you still end up with algae or cloudy water, we give you everything you need to fix it for FREE.

Now that’s peace of mind that ensures you never miss a moment again in your pool. Stop by and chat with one of our friendly, helpful BioGuard pool experts and learn exactly how the program works or keep on reading for more details.

Who is eligible for the Promise?

All pool season customers who:

  1. Use a chlorine sanitizer (salt, bromine or biguanide systems are not eligible at this time)
  2. Purchase at least one qualifying product from each of Step 1, Step 2 and Step 3 PLUS either Pool Complete™ or Optimizer Plus®. The qualifying Step Products are:
    Step 1/Sanitizers
    – All SilkGuard® products (1” SilkGuard ®Tabs, 3” SilkGuard® Tabs, SilkGuard® Sticks, Smart SilkGuard® Sticks)
    Step 2/Shock
    – Smart Shock®, Easy Shock N’ Swim®, BurnOut® 3, BurnOut® 35, BurnOut® 73
    Step 3/Algicide
    – Back Up® 2, Algae All 60®, Banish®

By registering for the Promise, you agree to:

  1.  Continue to use only eligible BioGuard products and follow suggested treatment routine
  2. Get water tested regularly at this BioGuard Dealer and perform recommended water balance adjustments
  3. Be sent program email reminders during the season

To redeem an algae or cloudy water issue:

  1.  Bring a water sample to us for an ALEX® Water Analysis
  2. Once the issue is verified, we provide a FREE BioGuard Tru•Blue Promise Solution Kit containing products recommended by ALEX to fix the issue

Click here for complete program terms and conditions.

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