Excellent service. Good people

Always great service!

My wife and I just purchased a hot tub. Dana Loyd was our sales person and she was great. Very knowledgeable and helpful. The purchase process was very easy thanks to her. I will update after the delivery process.

Friendly each time. Never a hard sale to upgrade or replace. Happy to help you

Pleasant and knowledgeable service. Have always helped solve any problems I might have. Been a customer for a very long time. Never been disappointed.

Good service -,great personnel- great prices

Always super friendly and knowledgeable!

Townley inspected a pool and hot tub that was included in a potential real estate investment for me. Great communication and the report was top notch! Not only pointed out the issues, but gave detailed instructions on how to resolve those …

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Extremely helpful in addressing pool water issue. Cleared up water issue after following instruction/advise shared during visit to store.

Sean and his associate were very prompt and efficient during my service call. They had our hot tub up and running in no time. David and the staff at Townley Pool and Spa have always been a great company to do business with.

Great customers service!

Townley is the best! They are always so helpful with any questions we have! We love their staff!

Very friendly, customer service was great, we will be returning customers

They are always so helpful and take the time to explain and answer any questions.

I really couldn’t ask for our experience to be better than it was in buying and installing our hot tub from Townley Pool and Spa. They’re always so pleasant to talk to and quick to answer any and all questions we have for them. I can’t …

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Very professional and helped me in a crunch. You don’t get this kind of service from big box stores or internet sellers

We love our new spa — just the right size! There was a small piece that was broken on the cabinet — they placed the order before ever leaving our house after setup. The service is super.

I can’t say enough good things about Townley Spa and Hot Tub. They not only put the tub in and then put on the tub cover and lift but explained all the features and supplies. I then had some minor issues hooking up the panel but Mr David …

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Very professional, knowledgeable and friendly. The place to go for all your pool and hot tub needs

I cannot say enough good things about this company. They helped me make a decision on which spa is the best, executed the install perfectly and continue to support me as I’m learning how to correctly maintain the systems. I highly recommend…

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Excellent everything from the staff, service and product top notch though and though.

I’ve used them multiple times for small and larger projects over the years. They have always done high quality work at a reasonable price! I will continue to use them and recommend them to others! Thank you!

Thomas and Bryston were great to work with and very knowledgeable in regard to my spa. They quickly corrected my issue and did not leave until they were sure the spa was up and running and all my questions were answered. I highly recommend…

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Always great and friendly service.

Townley is amazing to work with! We needed help moving a hot tub from one location to another and they helped me with the entire process. We appreciate the excellent communication and professionalism! Thank you!

We just received our Hot Springs Pulse hot tub and we could not be happier! Joseph was very patient with us as we made our choice (and changed our minds). The staff is very friendly and knowledgeable- highly recommend!!

HIGHLY RECOMMEND THX SEAN, THOMAS, BRISTON & LITTLE ROCK’S BEST POOL PEOPLE THE TOWNLEYS!!!

Just moved to AR, 1st time pool-owner.

Sean came out & taught us “pool school” on our entire pool system, best practices & even shared tips for pool…

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They do a wonderful job of cleaning our hot tub. They are very friendly and courteous when they come to the house. They are thorough and they clean up after themselves. They bring supplies when they are needed and I don’t have to do …

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Excellent service, on time and professional. They even came back out to fix an issue with our pool cover. Great customer service and support. Highly recommend!

We love Townley Pools! They take great care of our pool and hot tub!! They have great customer service and are always quick to help us if we ever have a problem. We purchased out Big Green Egg and hot tub there ! Great instruction on how to…

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Super knowledgeable, friendly, and great service!

My recent experience with Townley was absolutely wonderful. I was in a bit of a crisis about our hot tub and David was understanding, extremely helpful and bent over backwards to come up with a solution for me. I could not be happier and …

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This was our first time buying a HT.Really didn’t know have much knowledge in them. Dana salesperson, was very easy to talk to.Answered every question we had. We were able to decide on what we wanted that day. It arrived earlier than …

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We bought a Hot Spring spa from this company and it had problems from the first day it was installed. Every time we called to report a problem they were very quick to send Sean to work on it. He came to our home about 4 different times …

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Great company, always a plus dealing with a family owned business. They stand behind their products!

I'm only rating it a 4 because I've not actually bought a hot tub yet. That said, Joseph was an exceptional help in showing me options, features, & price ranges if spa in the size and price range that I was looking for. He also clearly …

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So helpful at every step of the way. Genuinely kind and caring staff.

David Townley and his hardworking employees are the only ones I trust to get my pool going and to keep it running well. I’ll not use anyone else. Andrew, Brixton, and the rest of the crew work hard, explain things in terms I get, and are …

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They get my pool right every pool season.

Love this place, always friendly always helpful!!

Shawn came out promptly and wired up your Omni System. Very nice and knowledgeable. A year later David handled a Color Logic light warranty claim. He went beyond to get this done for me. I'd recommend these folks.

This hot tub and the employees who sold us this hot tub have just been amazing. The staff are so kind and always help when we have a question. We love this place and our purchase so much!

Very knowledgeable and helpful even with my not so standard pool!

Townley is great and fast! Our spa pump froze and once everything thawed, it was leaking water everywhere! They came out promptly and were able to get it fixed in less than 24 hours! Thank you so much

Great service esp during recent arctic event…..showed up as scheduled, even in the cold rain! Thx!

Awesome service and would highly recommend to everyone!!! Everyone was very friendly and knowledgeable!!

The best customer service. Other businesses should take note. Very helpful and responsive!

Very good experience! I went in looking for a large Big Green Egg and came out a few minutes later with it, a nest stand and a conveggtion plate. And to my surprise, the Egg was on sale! The salesman was courteous and informative. I will …

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Great place for BGE and accessories. Knowledgeable, friendly staff, and they almost always have whatever I am looking for.

I have never had a reason to complain about the team at Townley. They have been taking care of me for years!

As usual they were great to work with

Purchased a hot tub in the last two months. Service has been exceptional. I can either get someone to answer my questions by text or by call without delay.

Learning curve on chemicals has been more difficult than I thought but I’m getting …

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Once again, TownleyPool and Spa has come to our aid and gotten us squared away, this time with mechanical help! Customers for 27 years, we are still rocking along with our beautiful pool all because Townley has provided excellent advice …

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I recently purchased a hot tub, and I must say that the entire experience was nothing short of fantastic. From start to finish, the process was smooth, and I am extremely satisfied with my purchase.

Firstly, the staff at Townley Pool and …

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The crew showed up on time. Drained the heater and filter, put the cover on the pool, placed the water bags around. Then they picked up their trash, asked if everything looked good and left after I told them it did.

Always super helpful and nice.

A wonderful place to do business with.

The pool lighting and bubblers installed by my pool builder needed replacing. I priced out the cost of replacement and it was going to be around $8000. I called Townley to do the work. During their assessment of what needed to be done …

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Townley is the best! We love our spa!

Very professional and knowledgeable! They did everything they said they would and did it when they said they'd do it. If more stars were available I'd give them more than 5!

Great experience … honest and friendly staff with a wide variety of hot tubs to choose from !!!

These folks ROCK. They know their stuff and offer the best deal around for these incredible Hot Spring spas. Their installation and service is impeccable. I love how they provide kindly and patient assistance as installation of the tub …

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Excellent service and communication as always from the team at Townley Pool and Spa. They truly know what customer service means. Do yourself a favor and do business with a family owned company that will be around for many many years to …

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Townley is the best..

Took time to access and provide options to a repair job we had brought in. Explained the differences in the newer product versus the previous model. It was nice to be greeted as we entered, offered to load the new product and advised us …

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Townley’s staff is very knowledgeable and friendly. The guys that delivered the hot tub did an amazing job. They were very friendly and fast. I highly recommend Townley for all your hot tub needs!!

We bought our hot tub five years ago and never had a problem. My husband recently passed away, and he was the one that took care of the hot tub. The circulation pump went out recently, and I was so happy with the service team. They took …

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Our tub is so beautiful and its perfect for our family.The delivery men were all very polite and explained start up process well..Very great team..

Fantastic sales and service! Highly recommend them!!

Awesome product ! And the help there is exceptional. We are in year 3 of our major purchase and every stop I make to their store flows with ease, they truly care about their customers! I appreciate that.

Replaced my pump and did a spectacular cleaning job! Highly recommended.

Very helpful when I called! They checked on the part, called me back promptly, and was willing to mail it to me to avoid the trip.

Thank you for the best assistance!!

Always great to work with. Friendly, helpful and I would recommend to everyone!

David and Jessica are great! And Dana has sold me 5 hot tubs over the years!!

The staff is always friendly and great to work with!

Aaahhhh Townley!

I’ve got a pool and a spa and Townley is my go to for everything I need to both! Very friendly and knowledgeable staff. I would be lost on pool and spa care without them!

Townley has an extensive selection of Big Green Eggs, accessories, and spices. I will continue to come back because they are quick to help and always friendly! Thanks, y’all!

Everyone was friendly and efficient

Very helpful

My wife wanted a Big Green Egg and Joseph did a great job of walking her through the options. Very good. And delivery and setup was flawless, good job. 6/16/2023

Professional at every level. Dana has exceptional knowledge of hot tubs and provides options on every aspect of ownership and the purchase process.

We bought our spa in October of 2022, and Townley has been helpful to us the whole way. I really appreciated that their sales team wanted us to make the right decisions, not quick decisions. Even eight months later, they are my go-to source…

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I bought my first spa from Townley many years ago and I was very pleased with the ongoing service. So after moving to another home, I decided that I would like another spa. I went back to Townley, knowing the quality of the Hot Spring Spa, …

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Ahhh Townley!!! Thank you for our wonderful spa!

Courteous greeting and professionalism from the moment I stepped in the store. It was nice to talk to some one who actually knew something about pools and chemicals. New customer for life.

Incredible service! Took time out of their day to give me an education crash course on how to get the pool at my new home up and running! If you have a pool, you need to go to Townley.

Most professional people in the business, the only place I’ll do business !

Always great service.

Appreciate the quick service.

I was able to order a hot tub replacement part quickly and easily through Townley! When the guys came out to deliver and install it, they were professional, friendly and quick! They had to order the part and were honest about how long it…

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Kyle did a fantastic job installing my new salt system, as well as teaching me more about how to care for my pool on my own. The Townley is always awesome! Thank you!

Wonderful people! Great store! They have a huge inventory that will certainly meet your needs!

First time customer with Townley. A great company that goes above and beyond. We had a company that previously removed and change the pool cover, of which they did some questionable work. I wish I had gotten the names of the 2 guys from …

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Knowledgeable employees

Townley was easy to work with, had the hot tub we wanted in-stock and at the right price. Delivery and installation of the was quick and easy.

They got back to me super quickly and able to meet my clients and I when we requested the service. Super professional, knowledgeable and nice! Would highly recommend them

Great friendly help for new poolers!!!

Great job. Professional, arrived on time. Great price!

Just bought a spa from Townley. The staff there is excellent – friendly, knowledgeable and professional. If you are lookiing to buy a spa, this is the place to go.

The staff at Townley was great and made buying a Hot Springs spa a no brainer. Dana was very knowledgeable and informative which helped greatly with choosing the right tub. The guys that delivered the tub were timely and very good at …

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The group at this store were amazing. Dana did everything she could do to make us feel welcomed and answer any questions we had. We were able to get the XL Green Egg we wanted and we can’t wait to start using it.

Really happy with the product and services from Townley. The purchase process was a breeze! The delivery and installation was a quick turnaround with lots of support along the way. Would definitely recommend becoming their customer.